Navigating Your Octava Engineering Account
Manage devices across facilities, purchase Test Minutes, check on order status, and view usage history. All from a single account.
Find the person icon in the upper navigation. Select Log in from the dropdown.
You must create an account when purchasing any Octava Engineering product. Use the same email and password when you purchased the device. Fill in the Email and Password fields. If you forgot your password, please select Forgot your password? to retrieve it.
There are a few different ways you can set up your account. Some customers prefer to have one login overseeing multiple devices across many locations. Others prefer to create an account per location or device. It's totally up to you.
Total Minutes Available
The total amount of Test Minutes you have available. Devices associated with the account pull from this when they're out or need more. Each device can view Total Minutes Available. Use the Minutes App within the AutoCUE software to transfer Test Minutes from account to device.
When Total Minutes Available starts to get low you'll need to restock by logging into your Octava Engineering account. Better understand how Test Minutes work. View Test Minute pricing and restock instructions, plus estimate how many you'll need.
These are the devices tied to your account. Know exactly which devices you own or oversee from the Devices Panel.
We recommend making the Device Name unique and descriptive. Include things like device type and facility location. This keeps things simple and easy to manage as you add more devices or onboard more people.
Processes change and things get shifted around. Learn How to Remove and Add Devices from your Octava Engineering account.
Know usage history by device with the Minutes Panel. See who uses it the most or who should be using it more for better budget control and resource allocation.